UTSA Housing COVID-19 Updates

UTSA is closely monitoring the ongoing COVID-19 situation and taking action to protect the health and wellbeing of UTSA students, faculty, and staff, as well as our neighboring communities. We understand that this is a very difficult and stressful time, but working together collaboratively to implement several CDC-recommended strategies is the most immediate, practical means of slowing and reducing the community spread of COVID-19 through person-to-person contact. Below are new on-campus residential living community policies that are directly related to the public health and safety directives that have been issued by UTSA. UTSA will continue to make policy adjustments and implement additional measures as necessary. Any updates to housing policies will be posted to this webpage.

These policies have been guided by UTSA Student Health Services and CDC guidelines.

FACE COVERINGS REQUIRED IN COMMON AREAS & PUBLIC SPACES

In residential buildings, face coverings are required prior to entering any common area, including those listed below.  Violations may result in a referral to the Student Conduct and/or interim disciplinary measures such as immediate removal from UTSA housing.

  • Lobbies
  • Hallways
  • Elevators
  • Stairwells
  • Dining areas (in use)
  • Laundry rooms
  • Garages or parking lots
  • Walkways
  • Yards and other outdoor common areas
  • Mailrooms and other indoor common areas

PHYSICAL DISTANCING IN EFFECT FOR ALL RESIDENTIAL AREAS

  • Minimize close contact with others. UTSA Student Health advises all community members to maintain good hygiene habits and to practice social distancing..
  • Visitors. No visitors or guests from outside your family unit are permitted in your assigned unit or any other area in the residential community.
    • This means no visitors or guests are permitted in the residential areas at any time.
  • Travel. UTSA has suspended non mission-critical Institute-sponsored travel, and is discouraging non-essential international and domestic travel for all community members.
  • Rent Obligation. UTSA Managed Housing Facilities (Alvarez Hall, Chaparral Village, and Laurel Village) will remain open to all residents, regardless of method of instruction or adjustments to the academic calendar.
  • Social Events. Gatherings within residence halls consisting of more than six residence hall members have been temporarily suspended until further notice.
  • Large Community Common Areas. Spaces such as multi-purpose rooms, seminar rooms, neighborhood centers, and other large enclosed common spaces in our residence halls will be limited to support social distancing.
  • Small Community Common Areas. Groups of no more than four students who live in your residence hall may gather in small common areas (i.e. study lounges), in line with social events guidance above.
  • Community Kitchens. No more than one person should use a shared kitchen at one time, unless with other members of their family unit. Please ensure frequent hand washing and exclusive use of utensils and cooking supplies. Residents are not permitted to congregate or to sit in the common spaces near or within the kitchens. Please ensure that you are cleaning and wiping down surfaces with suitable cleaning agents after using the kitchens.
  • Elevators and stairwells. Please use stairs and only share an elevator with one other person (maximum 2 people in the elevator).
  • Laundry rooms. Please practice physical distancing while doing laundry in the laundry room, leaving six feet between you and others outside of your family unit. Limit 2 residents per laundry room.
  • Residential Gate/Door Access. Residents may enter the residential areas only by swiping their access card. It is your responsibility to ensure that visitors do not follow you inside.

PROVIDE EMERGENCY CONTACT INFORMATION

  • Each resident must verify the emergency contact information they provided to UTSA Housing. Review and edit your emergency contact information under Emergency Contact Information on your housing application.
  • Update your contact information in the UTSA Alert system to ensure advisories and critical notifications associated with COVID-19 are sent to your preferred email and phone number.

WHAT TO DO IF YOU ARE EXPERIENCING SYMPTOMS

If you are experiencing fever and respiratory symptoms (such as coughing or difficulty breathing), call your health-care provider or nurse advice line. Do not show up at a clinic or urgent care without calling first. Your provider will need to take special measures to protect other people in the clinic.

If you are a student currently living on-campus, call the Student Health Services Nurse telephone triage line at 210-458-4142, menu option 3, Monday – Friday, 9 a.m.–5 p.m. to receive instructions before visiting Student Health Services.

If you need immediate medical care after-hours, call a local urgent care clinic or other provider. For all medical emergencies, call UTSA Police at 210-458-4911.

For information about our Isolation/Quarantine Protocol, your may visit: https://housing.utsa.edu/covid-19/isolation-quarantine-protocol/.

SHARED RESPONSIBILITY

Each resident should take steps to protect their health, which also helps safeguard their neighbors’ wellbeing. Take a moment to review The CDC's COVID-19 webpage for helpful information on how to protect yourself and others.

STUDENT SUPPORT SERVICES AND STAFF SUPPORT

Essential staff, including the Housing & Residence Life team and the UTSA Police Department, remain on-campus. However, other in-person services—such as those provided by Counseling and Mental Health Services—may have limited in-person availability. Please use online resources or support programs whenever possible.

WHAT HAPPENS IF YOU DO NOT COMPLY

  • Each student is responsible for reviewing and abiding by the policies in place at UTSA.
  • Students found to be non-compliant with the any UTSA Policies, including COVID-related policies, may be referred to the Student Conduct Process.

QUESTIONS

Email housing policy questions to Housing & Residential Services at studenthousing@utsa.edu.