We are committed to your health and wellbeing.

UTSA is committed to fostering a safe learning, working and living environment for our Roadrunner community. As part of our shared responsibility to do our part, the university developed a robust Pandemic Management Plan designed to limit the spread of COVID-19 and maintain the safety and well-being of our students, faculty, staff and visitors.

UTSA Housing leadership and staff are active members of the institution’s Rapid Response Team and Recovery Operations Committee — groups that collaborate to operationalize the recommendations in the Public Health Task Force Report, UTSA’s guiding report for a safe and healthy return to campus.

Here’s how we’ve updated our operations and policies in response to the pandemic.

UTSA-managed housing facilities will remain open to all residents, regardless of method of instruction or adjustments to the academic calendar. Assignments to UTSA-managed housing facilities (Alvarez Hall, Chaparral Village, Chisholm Hall, Guadalupe Hall and Laurel Village) have been finalized in conjunction with public health and safety directives and best practices.

Below are current on-campus residential living community policies that follow the public health and safety directives issued by UTSA, which are guided by our Public Health Task Force, Wellness 360 by UT Health, and the U.S. Centers for Disease Control and Prevention. UTSA will continue to make policy adjustments and implement additional measures as necessary. Any updates to housing policies will be posted to this webpage.


We have a shared responsibility to take steps to minimize the risk of COVID-19 infections on our campus.

This means adhering to national, state, and local health guidelines and requirements, as well as those measures we deem safe and appropriate for UTSA. Every member of our Roadrunner community – including you – must do their part.

  • Visit our Roadrunner Roadmap website to learn about our five guiding principles to protect yourself and others, daily self-assessment, where to get tested, and how to self-report.
  • Campus housing residents in Laurel Village and Chaparral Village have access to the free COVID-19 proactive testing program. Proactive testing will be expanded to include additional UTSA-managed residence halls in the fall.
  • To safeguard the Roadrunner community, the UTSA Public Health Task Force strongly encourages all students, faculty and staff to be vaccinated against COVID-19. Learn more about UTSA's on-campus COVID-19 vaccine clinics and other vaccine-related information.
  • HRL created a resident-specific return to campus training that is available in ASAP. Log into your ASAP account to complete the training or review if you need a refresher.


In residential buildings, face coverings are strongly encouraged inside buildings except when residents are at home with members of their “residential pod” (previously called "family unit") which is defined as two or more students who may have a shared bedroom, bathroom or a common living area within a unit or hall.

Face coverings are recommended in all other public areas and outdoors when social distancing cannot be maintained.


  • Socialize Within Residential Pod. A residential pod, or pod, is two or more students who might have a shared bedroom, bathroom, or a common living area within a unit or hall. Residents within pods are responsible for maintaining personal hygiene and utilizing CDC-recommended cleaning standards throughout their unit, including their bathroom, if applicable. Pods are encouraged to remain together during their daily activities (e.g., dining, studying, and other social activities), limiting close interactions with non-residents. Pods are encouraged to create roommate agreements that discuss personal hygiene, cleaning, and other responsibilities.
  • Visitors. Residents may be visited only by other campus housing residents in their assigned unit or other areas in the residential community. Visits from non-resident guests will be prohibited throughout the summer.
  • Social Events. Gatherings within residence halls consisting of more than 6 residence hall members have been temporarily suspended until further notice.
  • Community Common Areas. Spaces such as multi-purpose rooms, seminar rooms, neighborhood centers, and other large enclosed common spaces in our residence halls will be limited to support social distancing. Groups of no more than 4 students who live in your residence hall may gather in small common areas (i.e. study lounges), in line with social events guidance above.
  • Community Kitchens. No more than 1 person should use a shared kitchen at one time, unless with other members of their residential pod. Please ensure frequent hand washing and exclusive use of utensils and cooking supplies. Residents are not permitted to congregate or to sit in the common spaces near or within the kitchens. Please ensure that you are cleaning and wiping down surfaces with suitable cleaning agents after using the kitchens.
  • Elevators and Stairwells. Please use stairs and only share an elevator with one other person (maximum 2 people in the elevator).
  • Laundry Rooms. Please practice social distancing while doing laundry in the laundry room, leaving 3 feet between you and others outside of your residential pod. Limit 2 residents per laundry room.
  • Residential Gate/Door Access. Residents may enter the residential areas only by swiping their access card. It is your responsibility to ensure that nonresident visitors do not follow you inside.


  • Each resident must verify the emergency contact information they provided to UTSA Housing. Review and edit your emergency contact information under Emergency Contact Information on your housing application.
  • Update your contact information in the UTSA Alert system to ensure advisories and critical notifications associated with COVID-19 are sent to your preferred email and phone number.


If you are experiencing any symptoms associated with COVID-19, seek medical attention.

If you are a student currently living on campus, call the Wellness 360 by UT Health nurse telephone triage line at 210-458-4142, option 3, Monday – Friday, 9 a.m.–5 p.m. to receive instructions before visiting the Wellness 360 clinic. You can also schedule a telemedicine appointment through MyMed.

If you need immediate medical care after-hours, call a local urgent care clinic or other provider. For all medical emergencies, call UTSA Police at 210-458-4911.

» Learn about COVID-19 Testing at UTSA

Quarantine and Isolation

Based on CDC recommendations, members of the campus community with new signs or symptoms suggestive of COVID-19 infection cannot return to class or work until they meet the following criteria:

  • 10 days from onset of symptoms, and
  • 24 hours with no fever without the use of fever-reducing medications, and
  • Other symptoms of COVID-19 are improving*

*Loss of taste and smell may persist for weeks or months after recovery and need not delay the end of isolation

» Learn about HRL’s Isolation/Quarantine Protocol


Essential staff, including the Housing & Residence Life team and the UTSA Police Department, remain on-campus although with some modified services. However, other in-person services—such as those provided by Counseling and Mental Health Services—may have limited in-person availability. Check the Roadrunner Roadmap campus office hours page for updates on physical and virtual services. Please use online resources or support programs whenever possible.


  • Each student is responsible for reviewing and abiding by the policies in place at UTSA.
  • Students found to be non-compliant with the any UTSA Policies, including COVID-related policies, may be referred to the Student Conduct Process.


Email housing policy questions to Housing & Residence Life at studenthousing@utsa.edu.